Wondering how to change mobile number in Emirates ID? You’re not alone. After switching to a different service provider, many UAE residents ask this question. Let us discuss the steps you need to take to update your mobile number in your Emirates ID in Dubai.
The UAE government requires residents to link their mobile numbers to their Emirates ID. It provides continuous access to government services, verification services, and more. Furthermore, you can easily get notifications from your bank and other government institutions. Without linking your mobile number, you can not access these services.
Last but not least, individuals running businesses in the UAE must link their own numbers to their Emirates ID to access various government services. Hence, it is important to link your own mobile number to avoid any confusion.
Simple Steps to Change Mobile Number in Emirates ID
Here is a quick guide to changing your mobile number in your Emirates ID.
- Log in to the ICP website or mobile app.
- Choose “Update Personal Info”
- Enter your Emirates ID number and its expiry date.
- Select “Emirates ID’ for the ID type and “Residency” for the file type.
- Enter your email address, passport number, and ID number.
- Click “Next”.
- Check your current mobile number.
- Provide a new mobile number and verify it with an OTP.
- Pay AED 53 charges to complete the process.
How to Change Mobile Number in Emirates ID?
To continue accessing essential services, you must update your mobile number in your Emirates ID if you have recently changed it. Here is a step-by-step guide to the whole process:
Change Mobile Number in Emirates ID
This mobile changing service is only available for UAE visa holders.
Step 1. Visit the ICP Website
- Visit the official ICP Smart Services website.
- Go to “Other Services – Personal Information – Update”
- Click “Start Services” to begin.
Step 2. Enter Personal Information
- On the form, enter your nationality.
- Select “File Type” as “visa”.
- Select the 3-section number if you are a Dubai resident, or 4 if you are a resident of another emirate.
- Enter the file number, given on your resident visa above your passport number.
- Provide UAE ID number and name in English (Arabic name will auto-generate).
- Provide your date of birth, passport number, and last entry into the country.
- Input your email address.
Step 3. Edit Your Mobile Number
- Provide your new mobile number in the “Edit Mobile Number” box.
- You will receive a call on your new mobile number for verification.
- Verify the c and captcha, then click “Proceed”.
Step 4. Review Your Application
Review the information on your application and check if it is accurate.
Step 5. Pay the Fee
Pay the AED 53 fee and receive verification via email.
Step 6. Verification of Mobile Number
The authorities will update your mobile number in 2-7 days.
If the application is rejected, you will get a refund.
Change Mobile Number in Emirates ID With ICP App
Another option to update your registered mobile number with your Emirates ID is via the UAE’s ICP app. Here is how you can do it:
Step 1. Install the ICP App
Install the ICP app on your mobile device from the App Store or Google Play.
Sign in with your ICP username and password.
Step 2. Provide Personal Info
- Go to the “Update personal info” option under Public Info Services.
- Tap to update your Emirates ID and expiry date.
- Select “Residency” and “Emirates ID” under “ID type”.
- Provide accurate ID number, passport number, and email address.
- Tap “Next” to proceed.
Step 3. Update Your Mobile Number
- Provide your new mobile number.
- Verify the number through OTP.
- Confirm the verification by providing the OTP.
Step 4. Pay Fee and Confirm
Pay for the service fee through the app.
Follow the instructions to complete payment and verify the payment via message on your mobile number.
Step 5. Check Emirates ID Status
- You can track your Emirates ID status via reference number.
- Use the “Track Application” option given in the ICP mobile app.
- Provide a reference number to get real-time updates.
- The process of updating your mobile number in Emirates ID also involves the following necessary steps.
- Notifying Relevant Authorities About a Change in the Emirate ID Contact
- According to the ICP, you must inform them of any change to your Emirates ID within one month, including changing your mobile number.
Key Points to Remember:
You can only link a UAE mobile number to your Emirates ID. If you are using a foreign number, you will need to get a UAE mobile number.
Why is it Important to change the mobile number in the Emirates ID?
Your UAE ID is not just an identification number, but a key to almost every official transaction in Dubai. Whether you want to receive OTPs, access government services/portal, get health checkups, renew your visa, or access educational services, a number linked to your Emirates ID plays a vital role.
If your linked mobile number is inactive or not updated, you could:
- Miss important government alerts and other reminders.
- Unable to access government portals or apps.
- Risk non-compliance with legal or business requirements.
- Experience delays in visa renewals or other approvals.
Hence, every UAE citizen/resident must keep their Emirates ID information, including their mobile number, up to date.
What happens if a mobile number on an UAE ID is not updated?
If you fail to update your mobile number linked with your Emirates ID, you could face several issues:
Unable to Access Government Services
Almost all government services require an OTP sent to your linked mobile number. Without an updated number, you can not access these services.
Delayed Bank Notifications
Banks and other financial institutions send notifications and alerts to your linked mobile number. If the number is missing, you may face financial issues such as unauthorized transactions or missing payment deadlines. Moreover, if you are opening a business bank account and need assistance, you can contact professionals for advice related to banking services.
Delayed Updates
If you delay or fail to update your mobile number, you can miss important information about health services, visa renewals, and more.
Legal Requirements
The government of the UAE requires all residents to update their contact information within one month of a change. Non-compliance can result in fines and penalties.
ID Verification Issue
Many government and other daily life services use your mobile number for id verification. If your contact number is outdated, you can face delays and other inconveniences.
Communication Failure
Various institutions, such as schools, businesses, and service providers, require a mobile number to communicate. If your mobile number is outdated, they will not be able to reach you in time, resulting in communication failure.
Keeping an updated Emirates ID mobile number ensures access to government services, timely alerts, notifications, and compliance with legal requirements.
Wrapping Up
Most residents wonder how to update their mobile number in their Emirates ID in the UAE after getting a new contact number. The process is simple and can be done on the ICP official website or the UAEICP app. Keeping an updated number ensures seamless access to service alerts and notifications from government, financial institutions, and healthcare providers. It also keeps you compliant with UAE laws, as the government requires you to update it within one month of a change.
Contact Al Riyady for more information regarding linking your contact number with your Emirates ID. Our services include UAE Golden Visa, opening a bank account, bookkeeping, Digital Marketing, and more.
